We understand life is crazy and things happen. However, if you are running more than 10 minutes late according to our clock the appointment may have to be rescheduled. We will do what we can to get you in as soon as we can.
We kindly request at least a 24 hour notification for appointment changes or cancellations. If you are scheduled for a weekend or evening appointment (highest in demand) and/or a lash extensions service, we respectfully request a 48 hour cancellation notice.
Missing a spa appointment without notice of cancellation will result in a 50% charge for that service on your next visit (laser service – 25%). We understand some situations are unavoidable, and we will consider those situations individually. No-Shows take large blocks of time we could be serving other guests.
If for any reason you are unhappy with the retail product purchased, you have two weeks to return the product for a full refund or an even exchange of another professional product. If the product is kept and used for over a two week period, there will be a 25% use fee of the returned product.
Pink Perfect Laser Clinic And Spa welcomes families and children. Please remember, however, our spa is not a child proof environment. Many chemicals, hot tools and sharp objects are being used at all times, in addition to being next to a very dangerous and busy road. To ensure the safety of the children and guests; Please no children in the spa, unless the child is scheduled for an appointment. If a parent brings a child, during the parent’s reserved service time, and the child is left unattended or is causing the service to exceed scheduled time, the service will need to be rescheduled at a later time when the child is not present. The liability is too great for us to assume responsibility for children that are unattended. We aim to keep our Spa environment as relaxing as possible for our guests, so please keep this in mind if your children must accompany your visit.